Privacy Policy

Effective Date: 1 May 2026 Last Updated: 1 May 2026

Introduction

BuzzHQ (“we”, “us”, or “our”) is a brand storytelling and creative direction studio based in Sri Lanka. We are committed to protecting the privacy of everyone who visits our website at buzzhqglobal.com or reaches out to us through any of our channels.

This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights in relation to it. Please read it carefully.

1. Information We Collect

  1. a) Information you provide directly

When you use the contact form or reach out to us via email, we may collect:

  • Your name
  • Your email address
  • Your company or brand name (if provided)
  • The content of your message or enquiry

When you subscribe to our newsletter, we collect:

  • Your email address
  1. b) Information collected automatically

When you visit our website, we may automatically collect certain technical data, including:

  • Your IP address
  • Browser type and version
  • Pages visited and time spent on the site
  • Referring URL
  • Device type and operating system

This data is collected through cookies and similar tracking technologies (see Section 5).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communicate with you about potential collaborations
  • Send you our newsletter and updates (only if you have subscribed)
  • Improve the performance, content, and user experience of our website
  • Understand how visitors engage with our work
  • Comply with any applicable legal obligations

We do not use your information for automated decision-making or profiling.

3. Legal Basis for Processing

We process your personal data on the following grounds:

  • Consent – when you subscribe to our newsletter or submit a contact form
  • Legitimate interests – to maintain and improve our website and understand our audience
  • Legal obligation – where required by applicable law

You may withdraw your consent at any time by contacting us or using the unsubscribe link in any email we send you.

4. Sharing Your Information

We do not sell, rent, or trade your personal data. We may share your information with:

  • Service providers who help us operate the website or deliver services (e.g. email platforms, web hosting), who are bound by confidentiality obligations
  • Legal or regulatory authorities, if required to do so by law

All third parties we work with are required to keep your data secure and use it only for the purpose for which it was shared.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies – necessary for the website to function properly
  • Analytics cookies – to understand how visitors use the site (e.g. Google Analytics)

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website functions.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Enquiry data is retained for a reasonable period to allow for follow-up and record-keeping.

7. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your data
  • Withdraw consent at any time
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to external websites, social media platforms, or client project pages. We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies independently.

9. Children’s Privacy

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

BuzzHQ 📧 info@buzzhqglobal.com 🌐 buzzhqglobal.com